Scheduler & Client Coordinator

About Us:
Real Tours is a dynamic real estate photography company located in Florida dedicated to providing high-quality visual content for real estate listings. Our team of talented photographers works closely with real estate agents and homeowners to capture the essence of properties, enhancing marketability and attracting potential buyers. As we continue to grow, we seek a proactive Scheduler & Client Coordinator to join our team, someone who is passionate about real estate, photography, and delivering exceptional customer service.

Job Summary:

The Scheduler & Client Coordinator will play a pivotal role in our operations, ensuring the smooth execution of photography sessions by coordinating schedules between clients and photographers. This role involves new client sales and outreach, logistical coordination, and maintaining high levels of customer satisfaction. The ideal candidate is organized, communicative, and adept at multitasking, with a keen eye for detail and a drive to grow our client base.
Responsibilities:

-Sales and Client Outreach: Actively engage in new client outreach to expand our customer base, including real estate agents and homeowners. Develop and maintain relationships through direct sales efforts and exceptional service.

-Scheduling and Logistics: Coordinate and manage the scheduling of photography sessions, ensuring optimal timing for both clients and photographers. Adjust schedules as needed to accommodate client requests or unforeseen circumstances.

-Photographer Coordination: Liaise with photographers to communicate scheduling details, property information, and specific client requests. Ensure photographers are prepared and informed for each session.

-Customer Service: Serve as the primary point of contact for clients, addressing inquiries, providing updates, and resolving any issues to ensure a positive experience with our company.

-Administrative Tasks: Perform administrative duties related to scheduling, client management, and sales tracking. Utilize CRM software to keep accurate records of client interactions, preferences, and feedback.

-Feedback and Quality Assurance: Collect and analyze feedback from clients and photographers to improve service quality. Implement changes to scheduling processes or client communication strategies as needed.

Qualifications:
Proven experience in scheduling, sales, customer service, or a similar role, preferably in the real estate or photography industry.
Exceptional organizational skills and the ability to manage multiple schedules simultaneously.
Strong communication skills, both verbal and written, with the ability to engage effectively with clients and teaUpgrade to see actual infombers.
Proficiency in CRM software and scheduling tools.
A self-starter with a positive attitude, strong work ethic, and the ability to work independently.
High school diploma required; bachelor’s degree or equivalent experience in business, marketing, or related field preferred.

Shift 12pm - 8pm EST Monday-Friday

How to Apply:
Please send your resume and a cover letter explaining why you are the perfect fit for this role and our company. Include “Scheduler & Client Coordinator” in the subject line.
We thank all applicants for their interest, but only those selected for an interview will be contacted.