Sales Support Specialist/ New Client Advocate

About us

At Our World Energy, we're committed to creating a sustainable future by enhancing energy infrastructure and ensuring safety compliance. We're proud to be named a top workplace in Arizona, a testament to our values of innovation, collaboration, and dedication to our community's well-being.

Duties/Responsibilities

Communication Management
- Serve as the primary point of contact for sales representatives, addressing their inquiries, providing information, and offering assistance
- Maintain open lines of communication with sales representatives to ensure timely and accurate dissemination of information
- Act as a liaison between the sales department and other internal team, facilitating effective collaboration and resolution of issues,

Sales Agreement Management
- Coordinate the distribution of sales agreements to sales representatives, ensuring that all relevant documents are accurate and complete
- Monitor the status of sales agreements, follow up with sales representatives for updates, and track progress to ensure timely completion
- Collaborate with legal and finance departments to ensure compliance with contractual terms and conditions

Escalation Handling
- Address and resolve any escalations or concerns raised by sales representatives in a professional and timely manner
- Escalate complex issues to the appropriate stakeholders, such as sales managers or department heads, and follow up until resolution is achieved
- Provide clear and concise updates to sales representatives regarding the status and progress of escalated matters.

Administrative Support
- Assist with administrative tasks, including data entry, report generation, and maintenance of sales records and databases
- Coordinate meetings, conference calls, and travel arrangements for sales representatives as required
- Support the sales department with ad-hoc projects, initiatives and tasks as assigned.


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Note: Only shortlisted candidates will be contacted for further steps in the selection process. You will be profiled based on your qualifications and if you are not selected for the current vacancies, we will keep your application on file for future opportunities.