Sales Assistant

This is a fully remote position for an experienced Sales Assistant who has worked with business-to-business sales teams in the past. You will play a pivotal role in supporting our sales strategies and contributing to our company’s success in the competitive tech market. This position requires a proactive individual who thrives in a fast-paced environment and is keen to enhance customer engagements and boost sales outcomes.

As a Sales Assistant, your primary responsibility will be to assist the sales team in all aspects of client acquisition and retention strategies. You will manage and respond to customer inquiries, prepare and analyze sales pipeline reports, and maintain comprehensive customer relationship management databases. By providing thorough administrative and logistical support, you will enable our sales professionals to focus more on the selling process and less on the operational and process-driven tasks. You will also be involved in preparing presentations, setting up meetings, and following up on sales prospects, ensuring that our sales team has the right support to achieve their targets.

To succeed in this role, you need to be conversant with CRM system management, data enrichment, and email outreach. You will benefit greatly from attention to detail, personal organization, time management, and scheduling.

Requirements
1-2 years of experience in a sales support role, preferably in B2B SaaS
Exceptional organizational skills and exemplary attention to detail
Ability to manage multiple tasks and projects simultaneously in a fast-paced environment
Proactive and driven with a strong sense of urgency
Proven ability to interact effectively with both customers and internal teams
Problem-solving and critical-thinking skills
Ability to work autonomously in a fully remote, often-async environment
Conversant in English (spoken and written)

Preferred
Systems Builder: Constantly creating tools to improve the process
Thought Leadership: Taking insights from the role in order to train others and improve processes
Technologically Proficient: Adapts quickly to new tools and systems that enhance sales productivity
Team-Oriented: Develops and maintains effective relationships with colleagues
Resilient: accepts and learns from failure and stays constructive when criticized


More About the Company

At QBench, we’re not just creating software; we’re shaping the future of laboratory efficiency. We’re #1 on G2’s list of the Highest Rated LIMS in North America. As a leader in our field, we offer an opportunity to be part of a fast-growing, dynamic, forward-thinking team. Your work will directly contribute to enhancing scientific discovery and innovation.

Why You’ll Love Working with Us:
Impactful Work: Your role in scoping client development proposals directly influences the success and efficiency of our clients’ laboratories.
Career Growth: We’re committed to your professional development, offering continuous learning opportunities and the chance to work on challenging, meaningful projects. Our rapid growth means the coming years present many opportunities for career advancement.
Collaborative Culture: Join a supportive team that values your ideas and encourages creativity.
Competitive Compensation: Receive a comprehensive salary package, including base and variable components tied to performance metrics.
Remote Flexibility: Enjoy the freedom and comfort of a fully remote position, allowing for a healthy work-life balance.