Remote Operations Administrator

The Operations Administrator is a vital support role within our organization, dedicated to ensuring the seamless execution of daily operations. Primarily focused on administrative tasks, this position assists in maintaining efficient workflows, coordinating projects, and fostering effective communication among teaUpgrade to see actual infombers. By providing essential administrative support, the Operations Administrator contributes to the overall productivity and success of our operations department.

General Accountabilities:
- Assist in maintaining business documents and records.
- Manage store products, inventory, and process orders efficiently.
- Utilize WooCommerce knowledge to support eCommerce operations.
- Maintain and update CRM systems regularly.
- Manage support pipelines to ensure timely response and resolution.
- Perform video editing tasks as required.
- Manage website listings and updates.
- Support social media management efforts.
- Provide customer support through various channels.
- Assist in screening and interviewing employees for recruitment when required.


Qualifications:
- Previous experience in administrative or virtual assistant roles preferred.
- Experience with VoIP communications, WooCommerce, CRM systems, and Google Sheets is advantageous.
- Familiarity with video editing tools and social media platforms is a plus.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal skills, with a proven ability to work effectively both independently and in a team-oriented environment.
- Proficient in Google Suite and comfortable learning new software systems.
- Experience with process improvement techniques and tools.

Skills:
- Strong organizational and time management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in using various software tools and platforms.
- Attention to detail and accuracy in tasks.
- Ability to multitask and prioritize workload effectively.