Remote Executive Assst. / Project Manager (Administrative and Customer Support)

Job Description:
• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Overseeing customer account management, including negotiating contracts and agreements to maximize profit
• Prepare reports on account status
• Assist with challenging client requests or issue escalations as needed
• Ensure both the company and clients adhere to contract terms
• Study competition to find new ways to retain customers
• Collaborate with internal teams (e.g. sales, engineers, senior management) to address customers’ needs
• Manage calendars for several company executives, including scheduling meetings and appointments.
• Attending weekly meetings, managing agendas, note taking, producing reports and facilitating meeting deliverables


Qualifications:
• Proven work experience as an Account Manager, Key Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Proactive mindset, ability to multi-task and prioritize issues.
• Proficient in Excel, adept at data entry, manipulation, and analysis. Skilled in formula creation, pivot tables, and chart generation. Experienced in organizing and presenting data effectively.
• Excellent verbal and written communication skills.
• Ability to handle confidential and sensitive company and employee data with integrity and discretion.
• Highly proactive in anticipating team needs.

Interested applicants may send updated CV to Upgrade to see actual info

Email subject: Executive Assst. / Project Manager
Note: Only applicants who submit resumes to the above email will be evaluated.