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TYPE OF WORK
Full Time
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SALARY
Php 40,000-45,000
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HOURS PER WEEK
40
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DATE POSTED
Apr 17, 2024
About the Company:
Clarity RCM is a fast-growing medical billing company specializing in end-to-end revenue cycle and account management for private medical practices nationwide. We have been honored with a spot on the prestigious Inc. 5000 List of Fastest-Growing Private Companies in America. We offer competitive pay, benefits and career growth
About the Job:
Are you passionate about making a difference in people's lives? Do you have a genuine desire to help others and a knack for providing exceptional customer service? If so, this role may be the perfect fit for you. Patient Services Representatives play a vital role at our company, serving as the first point of contact when patients have questions about their bill. In this role, you will play a crucial part in serving our clients by helping their patients understand their medical bills and navigate the medical billing process.
Key Responsibilities:
-Handle a heavy phone volume across all our clients, answering calls and
-Identify billing issues and solve underlying issues with claims. Escalate issues to the right tea
-Collect payments over the phone where applicable
-Provide exemplary customer service
Required Skills / Experience:
-Familiarity with medical billing concepts is a must. Applicants with no medical billing experience will not be considered for this role.
-A successful candidate must understand in detail how medical insurance works and possess a knack for diagnosing and reviewing claims-related issues.
-Strong computer skills, excellent typing skills and ability to learn new Practice Management systems.
-Clear and fluent American accent
-Excellent customer service skills and pleasant demeanor
NOTE:
We'd love to get to know you better! Please send us a brief 1-minute intro video along with your application. Please share a Google Drive link for your video and resume. Thanks!
