Operations Associate

Company Overview:
We are a Singapore-based health and wellness brand serving over 100,000 customers. Over
the past 7 years, we have grown from zero to multiple 8-figures in annualized revenue. The
majority of our team is based in Singapore, and we have a growing team of talents based in
Indonesia, Malaysia, and the Philippines. Our brand has been featured in media outlets such as
The Business Times, The Peak, ICON Singapore, Channel News Asia Luxury, and AsiaOne.

Our company is a leading player in the health and wellness industry in Asia-Pacific, specializing
in high-quality vitamins, minerals, and supplements. We are committed to helping people live
healthier and happier lives through making being healthy fun, and enjoyable.

Role Overview:
We are seeking a detail-oriented and organized Operations Associate to join our firm, you will
play a pivotal part in ensuring the efficient functioning of our company's day-to-day operations.

Responsibilities:
• Assist in the preparation of sales on our website and online marketplaces (Shopify, Shopee,
Lazada, Amazon, Tiktokshop).
• Actively work with platforms to negotiate better product placements, visibility, and initiatives
• Assist in overseeing daily operational activities to ensure they are carried out efficiently and
effectively.
• Participate in the development and maintenance of standard operating procedures (SOPs).
• Assist in resolving operational issues and ensuring a smooth resolution of challenges.
• Contribute to the maintenance and improvement of internal systems and software tools.
• Collaborate with cross-functional teams to streamline processes and enhance operational
efficiency.

Qualifications:
• Strong organizational and multitasking skills.
• Detail-oriented with excellent problem-solving abilities.
• Effective communication skills, both written and verbal.
• Ability to work collaboratively within a team and across departments.
• Proactive attitude and willingness to learn.

Work Arrangement:
This is a full-time position.
Official working hours: 9 am - 6.30 pm (SGT GMT+8), Monday - Friday (To be discussed for
remote teaUpgrade to see actual infombers who operate on an 8-hour or more time difference)

There may be weekend shifts or late-hour shifts where the candidate may be required to
oversee the coordinating and smooth running of key sales events.

To apply, please send your resume and cover letter to the hiring manager - Angela; Upgrade to see actual info

Benefits:
• Career progression
• Annual performance bonus
• Paid leave days
• Annual overseas offsite
• Staff discounts