Operations Assistant

IMPORTANT NOTE: SPEED and QUALITY of work are something we value. If you complete this application with the best quality in a time effective manner, you will have a higher likelihood of being hired for this role. As they say… the early bird gets the worm.

About Us: Hello! I’m Asher, leading an advertising agency where operations are pivotal to our company’s success. Having our systems finely tuned is essential for serving our clients and enhancing our team’s effectiveness.

Job Description: We are looking for an operations assistant to work directly with our COO to optimize systems, cut costs, and improve employee efficiency. The ideal candidate should have a strong background in workflow documentation and operational streamlining, with a focus on efficiency and clarity.

Here is a video overviewing the role. Please watch this before applying for the job: Upgrade to see actual info

We greatly value your time and appreciate your consideration for this opportunity. Please read this application thoroughly before applying to ensure eligibility for this position.

Compensation and Hours: This is a FULL-TIME role (~40 hr/week) and will start with an initial trial period. There are opportunities for professional development, role enhancement, and performance-based bonuses.

Role Overview:
- Documentation: Taking SOPs from Loom recordings and general comments to granular, specific documentation for our teams. (Thorough documentation for an average of 5 new SOPs a week.)
- Consolidation: Consolidating our marketing and operations technology stack down to Notion and Hubspot and migrating relevant data and templates to these platforms(Roughly 50% of work the first month and then technology maintenance thereafter.)
- Reporting: Taking weekly data from campaigns and turning them into actionable reports for clients (Minimum of 3 per week completed every Friday before 3pm ET.)
- Operationalization: Improving our internal systems in Notion for service deliverability and client communication so they are faster and cheaper (Ongoing process to identify and implement areas of improvement.)
- Project Management: Effectively manage multiple projects (minimum of 3) at any given time and keep Notion tasks up to date on completed work every single day.
- Revisions: Complete and review revisions within 24 hours of receiving feedback on work.

KPIs:

- You will primarily be measured on operational efficiency from our department. This can be measured by the total number of tasks by the department that can be completed every week.

Requirements:
- Must be fluent in English with strong written and oral communication skills.
- Must be proficient with using Notion, Hubspot, Quickbooks, and Google Suite.
- Ability to work on US hours (preferably ET).

TO BE CONSIDERED FOR THIS ROLE, PLEASE READ AND FOLLOW THESE INSTRUCTIONS CLOSELY:

Please apply with a Loom video and a detailed description of your past experience in operations and improving cost efficiencies.

Please submit your work for through this form for consideration for the role: Upgrade to see actual info

Beyond this step, here is what the application process will look like:

- Step 1 (You’re Here!): Submit a Loom video detailing your experience in operational efficiencies and cost-saving strategies.
- Step 2 (Next Up!): Complete a specific assignment related to optimizing an operational process (details provided upon application).
- Step 3 (Final Rounds!): Interviews will be conducted in two stages, with timelines communicated to selected candidates.

We look forward to seeing your work and potentially working together.

This application will be closing on May 8th, 2024. Applications submitted after May 8th, 2024 will not be considered for review.