Microsoft 365 Specialist

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Company Overview:
Firmos is a US software company dedicated to changing the accounting industry. Our operating systems are designed specifically for accounting firms, aiming to increase their enterprise value. At Firmos, we're on a mission to save accountants valuable time, enabling them to achieve a work-life balance. As an early-stage startup, we're rapidly growing, providing many opportunities for our team to expand their skills and advance their careers in a fast-paced, collaborative environment.
To further strengthen your career journey with us, Firmos offers:
- Good Pay: We offer competitive salaries.
- Flexible Hours: Work on your schedule.
- Learn and Advance: Plenty of chances to grow your skills.
- Friendly Team: Everyone's welcome here.
- Make an Impact: Join us in changing accounting for the better.

Job Description:
Firmos is searching for a Microsoft 365 & Copilot Specialist, a tech wizard eager to transform the way our company and clients work. If you're a pro at Microsoft 365, migrating users, creating helpful guides, and a master of Copilot’s AI, then you're who we need. In this role, you'll ensure our clients and team make the most out of every feature, from email to document management, making work simple. You'll be the go-to for training, troubleshooting, and continuing to learn all about how are company can further integrate with Microsoft 365. If this role sounds like it's for you, come fill out an application with us.

Desired Outcomes & Goals of the Role:
90-day goals:
- Switch all assigned clients to Microsoft 365 smoothly, making sure they can keep working without any problems.
- Create easy-to-follow guides and videos on how to use Microsoft 365 and Copilot, helping users help themselves.
- Get really good at using Copilot to make Microsoft 365 tasks easier and show others how to do it too.
- Teach both our team and our clients how to get the most out of Microsoft 365 and Copilot with hands-on sessions.
- Check how well Microsoft 365 and Copilot are working for our clients, figure out what can be better, and plan what to do next.

Skills You'll Need:
- Microsoft 365 Setup: Skilled in setting up and migrating accounts, with a thorough understanding of all tools and features within the Microsoft 365 suite.
- Copilot AI Use: Proficient in utilizing Microsoft's Copilot AI for task automation, data analysis, and productivity enhancement.
- Collaboration Tools: Expertise in using Microsoft 365's collaboration tools to streamline communication and project management across teams.
- SOPs Creation: Adept at crafting and maintaining clear, concise SOPs and instructions using Microsoft 365 and Copilot AI.
- Problem Solving: Efficient at troubleshooting Microsoft 365 and Copilot AI issues, offering support and guidance to users.
- Organization: Strong organizational skills for daily content management.
- Communication: Strong verbal and written communication skills.
- Interpersonal Skills: Excellent interpersonal and relationship-building skills.
- Teamwork: Highly resourceful team player who meets deadlines and follows through on commitments.

Benefits:
- Bonuses for standout performance.
- Fully remote with flexible scheduling—just be there for meetings.
- Join a team of skilled and driven professionals.
- Get paid training to sharpen your skills.
- Flexible holidays to accommodate local and international customs

Must Have Values:
- Open Communicator: Ensures timely and effective correspondence.
- Team Player: Is ego-free, and wants to win as a team.
- Persistence: Is continuously learning and adapting.
- Reliability: Is proactive and pays attention to all details.
- Intentional: Takes actions that are calculated and align with our goals.