Medical Administrative Receptionist/Scheduler

***********DO NOT APPLY IF YOU DO NOT HAVE MEDICAL EXPERIENCE********
This part-time position is 20 hours per week, paying $4-$5/hour. If this is not what you are looking for, do not apply. This is non-negotiable. When applying for the position, send a copy of your resume for review.

A medical virtual assistant works closely with medical professionals or health insurance companies to ensure that the best interests of the healthcare provider, patient, and medical establishment are met.

Task:
Managing inbound calls from and outbound calls to patients, providers, and healthcare insurance companies regarding inquiries, appointments, and data verification;
Maintaining great phone etiquette
Obtaining medical history by navigating through different Electronic Medical Records systems- Alma, Grow Therapy, Headway, Charm
Verifying healthcare insurance coverage and eligibility
Providing administrative support that includes: a) data entry. b) appointment scheduling, c) email management, d) record management, and e) time-keeping
Taking charge of health promotion, explanation of care plans, admissions, new patient intake, and front-desk triage
Establishing a professional relationship with medical professionals and patients by acting as a primary liaison between patients and providers
Strictly adhering and complying with the HIPAA policy

Qualifications:
Must have excellent verbal and written English communication skills
At least 1-2 years of experience in a medical-related background
Familiar with medical terminologies
A healthcare-related degree is highly preferred
Intermediate skills with Google Workspace and/or Microsoft Office
HIPAA Certification is a plus
Strong attention to detail
Impartial
Highly organized
Computer savvy