Leasing & Marketing Assistant (Great Company, Fun Role!)

Oliver Properties, a reputable real estate management company in the USA (Upgrade to see actual info), is seeking a highly motivated and detail-oriented Virtual Assistant to join our Leasing & Marketing team. This role supports multifamily property management through a combination of backend support and proactive marketing efforts, enhancing both our digital presence and customer engagement. We compensate our virtual employees very well, and have long-term room to grow with opportunities.

Summary:
We're looking for someone that speaks and write great English, is very comfortable on the phone with a friendly and outgoing customer service attitude, well organized ideally with previous executive assistant experience, previous experience in any client based relationship or sales roles, knows how to use a CRM to diligently enter in lead notes and track activities, has a proven track record of being able to maintain and nurture pipeline of warm leads with personalized and thoughtful follow ups, and optionally any previous experience in multifamily real estate especially using a property management system such as Appfolio or Entrata is a huge plus. Lastly, not required but a huge plus if you've worked in any marketing teams or digital content creation backgrounds with tools such as Canva, Illustrator, Photoshop, or InDesign (specifically: flyers, email templates, graphics, collateral, etc).

Personality:
- Effective and happy working 9AM-5PM on -6:00 Central American Time.
- Self motivated without needing to be micromanaged.
- Strong verbal/written english skills with professionalism.
- Great personality to speak to on the phone and via email/text.
- Highly organized and productive work ethnic.
- Collaborative team player with fast, consistent communication.
- High attention to detail delivering high quality work.

Leasing Support:
- Manage incoming leads effectively across multiple platforms.
- Schedule, confirm, and manage property tours while ensuring a seamless customer experience.
- Maintain accurate and up-to-date lead information in our Entrata CRM system, including contact notes and follow-up actions.
- Perform regular follow-ups with leads to advance them through the leasing process.

Marketing Assistance:
- Assist in managing online listings and marketing campaigns to maximize property visibility.
- Conduct market research to stay ahead of industry trends.
- Create engaging content for various digital platforms.
- Utilize tools like Canva for basic graphic design tasks and MailChimp for email marketing campaigns.

Key Skills Required:
- Proficient in CRMs, preferably Entrata, with strong organizational skills to manage multiple guest cards and interactions.
- Experience with communication platforms like OpenPhone and scheduling tools like Calendly.
- Competency in collaboration tools such as Slack for seamless team communication.
- Ability to handle multiple tasks simultaneously in a fast-paced environment.
- Excellent English written and verbal communication skills.

Softwares:
- CRM tools e.g Entrata, Salesforce, HubSpot
- Productivity tools e.g Upgrade to see actual info, Trello, Asana, Slack
- Phone/text softwares e.g OpenPhone
- Office 365 or Google Workspace tools e.g Excel/Sheets, Word/Docs
- (optionally) Design tools e.g Canva, Illustrator, InDesign, Photoshop

Requirements:
- Previous background in sales or multifamily property management.
- Remote work experience with a reliable internet connection.

Why Join Us?
At Oliver Properties, you will be part of a dynamic team that invests in communities and leads innovation in the real estate sector. We offer a supportive work environment where your contributions are valued and encouraged. This role provides a unique opportunity to develop both your customer service and marketing skills in a growing company.