Implementations Engineer

**PLEASE CAREFULLY READ ALL THE DETAILS BEFORE APPLYING***

Fulltime Work From Home Set Up (NightSHift)
Offer: PHP 70k per month

Job Description & Responsibilities:

Coordinating with sales to create detailed project scopes, list of tasks, and effort estimates for project statements of work.
Successful execution of approved project plans
Drive regular and clear communication with the Project Manager, Project Stakeholder, Sponsors, and the client
Implementation and support skills for MSP related technologies (Microsoft Administration, Infrastructure, Networking, Security, Endpoint Management)
IT support relating to issues with the project implementation and technology
Documentation of all newly implemented or changed technology (or all technology as part of an onboard)
Generates detailed customer facing project deliverables (diagrams, runbooks, frameworks, flow chats, end-user instructions, SOPs, policies)
Escalate and mitigate service or project issues that cannot be completed within agreed scope & time
Business awareness: specific knowledge of the client and how IT relates to their business strategy and goals
Work through project tickets and phases as assigned by a Project Manager to keep stakeholders on task and project milestones on schedule
Ensure operational procedures and practices are well defined, documented, and consistently applied

Requirements:

3+ years of experience in enterprise IT environments
Experience with and knowledge of IT security concepts and best practices
Excellent diagnosis and problem-solving skills, and the ability to manage multiple tasks under tight deadlines
Experience with Windows Server, VMWare, DNS and 365 Services (Sharepoint, AD, Intune, etc)
Highly motivated and proactive, with an ability to thrive in a fast-paced environment
Interpersonal skills: such as telephony skills, communication skills, active listening, and client-care
Ability to work in a team and communicate effectively
The ability to communicate clearly both written and verbally
High moral and ethical values
Goal-oriented and self-motivated with the ability to work within a team environment
Service awareness of all organization’s key IT services for which support is being provided.

TO APPLY, kindly send an email to Upgrade to see actual info with this FORMAT:
1. Subject: Implementations Engineer Applicant
2. Cover letter expressing your Intent to apply
3. Attach your Updated Resume