Guest Relations Officer/Property Manager Job application form

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Job Summary:

We are seeking a highly skilled and experienced Guest Relations Officer & Property Manager to join our dynamic team. The ideal candidate will have a strong background in guest relations, customer service, and a proven track record in acquiring new properties for short-term rental management. The primary responsibility will be to enhance guest satisfaction, maintain positive relationships with property owners, and strategically expand our property portfolio.

Key Responsibilities:

Guest Relations:

Provide exceptional customer service to guests, ensuring their needs are met throughout their stay.

Address guest inquiries, concerns, and complaints promptly and professionally.

Implement strategies to enhance the overall guest experience.

Portfolio Management:

Collaborate with property owners to establish and maintain high-quality standards for their listings.

Monitor property performance and implement improvement strategies.

Work closely with the operations team to ensure seamless property onboarding.

Handle maintenance

Communication and Collaboration:

Foster positive relationships with internal teams, including operations, marketing, and finance.

Communicate regularly with property owners to keep them informed about occupancy, pricing, and guest feedback.

Qualifications:

At least 5 years experience in guest relations and property management for short-term rentals.

Demonstrated success in acquiring new properties and negotiating agreements.

Strong communication and interpersonal skills.

Knowledge of the short-term rental market and industry trends.

Ability to analyze data and make strategic decisions.

Exceptional customer service orientation.

Rate:
$6 per hour
Application Process:

Interested candidates are invited to submit their application by filling out this online form

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