German speaking User Moderation Agent

Join our fast growing company as a German speaking User Moderation Agent & CSR (with English B2 and German C1 language skills).

To support the ongoing growth and commitment to their customers, we are currently seeking a Customer Support Representative who can work for a dating app and is highly organized, possesses excellent communication skills, and can do user moderation and work with ads.

It is a remote full-time position.

Schedule: Thursday - Monday 4PM - 1AM CET

At PEXLY you have great opportunity to get:

-Experience in the international company working with people around the globe;
-Compensation – 800$ for the first 3 months, and 800$ after 3 months;
-Bonus - 100$ depending on the execution of the KPI per month;
-Training will be provided by the company and the client;
-20 paid days of vacations and 10 days of sick leaves per year;
-Management's attention, support and motivation.

Your responsibilities:

-User maintenance and administration via the clients backend tools;
-Process and solve user requests independently in the ticket system;
-General administrative tasks related to support;
-Reporting to your CS Teamlead

You are our perfect candidate if you have:

-Are Client-oriented, attentive to detail, good listener, problem-solver, and a hard- working team-player;
-Understands dating apps;
-Needs to have Written & Spoken German C1;
-You are ready and can work in one of the proposed schedule;
-Previous Customer Support will be a plus;;
-Self-employment. We will sign a contract with you as with independent businessman;
-Have your own PC and good Internet connection.


PEXLY is a global company. We empower businesses all over the world through providing remote assistants and outsourced teams specialized in customer support, tech support, back office activities, and agile sales and marketing support.
We respect the individuality and culture of each member of our large team, and appreciate the contribution of each employee to support our Customers.
We will be glad to welcome you to our team. Grow your career with PEXLY!