Full Time SaaS Customer Support & Content Creator

We are looking for a tech savvy customer support & customer success teaUpgrade to see actual infomber who can assist our users & community members for our custom AI chatbot SaaS platform.

A great candidate will possess critical thinking and problem solving skills. It will also be super helpful if you enjoy using and experimenting with AI.


Important:
1: Relevant SaaS technical customer support experience
2: Availability to work during United States Eastern Time (New York)
3: Ability to also create video documentation and tutorials