Full Time
$900/mo
50
Jan 26, 2024
We’re on the lookout for a versatile and dedicated Executive Assistant to join our journey in short-term rental/Airbnb management and to support a variety of other exciting projects. This role involves a diverse range of tasks including operations management, guest communication, and providing personal assistance to me, the Founder. As a small but rapidly growing company, we’re not just seeking someone to perform tasks; we’re looking for a proactive thinker who’s eager to contribute ideas and be a part of our growth journey.
Key Responsibilities:
* Property Management:
* Manage listings on Airbnb,
* Create engaging property descriptions, manage photos, and use tools like PriceLabs for pricing strategies.
* Oversee property calendars, bookings, and rate updates.
* Explore new platforms for property listings and manage Airbnb resolutions and guest reviews.
* Guest Relations:
* Provide exceptional communication with guests in British English through text, call, and
* Coordinate guest check-ins/outs, address concerns, and ensure top-notch guest experiences.
* Develop strategies to boost guest satisfaction and handle communications efficiently.
* Administrative and Operational Support:
* Handle a variety of administrative tasks using software like Notion, Loom, OpenPhone,
* Establish and maintain Standard Operating Procedures (SOPs).
* Liaise with contractors for maintenance, ensuring properties are always at their best.
* Personal Assistance to the CEO:
* Assist with
* Help keep me accountable and ensure smooth business operations.
* Team Collaboration and Idea Contribution:
* Collaborate closely with me and future tea
* Engage in brainstorming and contribute innovative ideas for business growth.
Qualifications:
* Strong skills in short-term rental management and digital savvy.
* Excellent command of British English and understanding of UK property terminology.
* Familiarity with Airbnb,
* A knack for using digital management tools (e.g., PriceLabs, Turno).
* Great multitasking, organisational, and time management abilities.
* Comfortable working independently and as part of a growing team.
* Curiosity and enthusiasm for working on new projects.
* Creative thinker with a proactive approach to business development.
Work Schedule:
* Full-time position, totalling 50 hours per week.
* Core hours on weekdays from 8 AM to 5 PM.
* Evening and weekend on-call availability required (included in the 50 hours) for guest communications.
Compensation:
* $900/month.
* Benefits include Paid Time Off and a Christmas bonus.
* Annual salary review.
Application Process:
* Send in your application directly to me, Craig. I’m keen on reviewing your application and looking forward to working closely with you.
* Include an introduction about yourself and why you're a great fit for this role.
* Share your background and experiences relevant to this position. Bonus points for sharing a guest interaction or workplace story!
* Tell us something interesting about you.
* Ideally, submit this in video/audio introduction to showcase your communication skills.
* Confirm your availability for the job hours and suitability for role and any questions you have for us.
Looking forward to finding an enthusiastic and creative tea