Enthusiastic Virtual Assistant Needed for E-commerce Customer Support

We're a passionate ecommerce brand searching for a superstar Virtual Assistant to join our crew! If you're organized, email-savvy, and enjoy providing excellent customer service, then this might be the perfect work-from-home opportunity for you.

What You'll Do:

- Manage and respond to customer service emails efficiently and with a personal touch.
- Track customer orders, feedback, and inquiries.
- Help maintain our customer database and ensure information is up-to-date.

What We're Looking For:

- Excellent written and verbal communication skills in English.
- Previous experience in customer service or similar roles (experience in e-commerce is a plus but not required).
- Ability to use or learn customer service software and tools.
- A positive attitude and strong work ethic.
- Ability to work independently with minimal supervision.
- Reliable internet connection and a suitable home working environment.

What We Offer:

- A fully remote position, so you can work from anywhere.
- Very flexible hours
- A supportive and friendly team environment.

If you’re excited about this role and think you’d make a great fit, please feel free to apply! To ensure that everyone who applies has thoroughly read through this job post, we ask that you please include the word "Snowflake" somewhere in your application

We look forward to hearing from you!