Email responder

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TYPE OF WORK

Full Time

SALARY

400

HOURS PER WEEK

37

DATE POSTED

Apr 16, 2024

JOB OVERVIEW

Job Summary:

We are seeking a dedicated and organized Client Email Coordinator to join our team. In this role, you will be the primary point of contact for email communications with our six key clients, using a specialized system called Front. Your responsibility is to ensure that our clients receive timely and helpful responses to their inquiries and are consistently updated on their daily tasks and schedules.

Key Responsibilities:


Email
Management: Efficiently manage and respond to client emails using the Front system. Ensure all communications are clear, professional, and address the clients' needs.

Information Tracking: Accurately record details from email conversations into our CRM system. This involves keeping track of client interactions, feedback, and specific requirements.

Daily Task Coordination: Provide clients with daily action items and tasks, ensuring they have clear guidance on what needs to be completed.

Schedule Reminders: Actively manage and remind clients of their call schedules and appointments, ensuring they are prepared and informed.

Client Assistance: Function as an essential assistant to each client, facilitating their requests and aiding in their day-to-day business interactions with our company.

Desired Skills and Qualities:

Have to be able to work Philippine night shift
Female requirement
good written and verbal communication skills.
Strong organizational abilities and attention to detail.
Ability to multitask and manage multiple client accounts.
Familiarity with Front
A proactive approach to problem-solving and client service.

This role is pivotal in maintaining strong, productive relationships with our clients and ensuring the smooth operation of our daily communications.


FILL OUT THIS GOOGLE FORM BELOW - WE WILL NOT CHECK MESSAGESS ON HERE!! ALSO WE WILL TEXT YOU VIA WHATSAPP IF WE WANT TO CHAT WITH YOU

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