E-commerce Sales & Support Representative - USA-based Company

Join a fast-growing US online home goods retailer & enjoy the flexibility that comes with working remotely.

We look for a highly motivated Sales & Customer Service Specialist to join our team. Earn Base Salary and Sales Commissions on each sale you made - this is the best of two worlds!

The role you will apply for is a unique role where the multitasking approach will help you a lot! You will be assigned a 8hr Shift
(6 days a week on Graveyard Shift) where you will be responsible to answer:
-Incoming phone calls.
-Incoming chats
-Incoming emails
-Do the follow-ups with customers.
Your major task would be to help customers to buy the product from our store. We look for a person that is able to Close Sales with Customers that look to purchase expensive items online.

Key Responsibilities:

INBOUND SALES & CS TASKS:
-Manage and respond to inbound sales inquiries (Phone+Email+Live chat)
-Follow up on warm leads
-Give customers discounts & prepare quotes
-Meet and exceed sales targets
-Work collaboratively with the team and management to achieve company goals
-Document your work in ASANA

BUSINESS DEVELOPMENT PART:
-Research Potential Suppliers: Identify and research potential suppliers that align with your store's product range and values.
-Initiate contact with potential suppliers through personalized emails or phone calls to introduce your online store and express
interest in establishing a dealer account.
-Negotiate terms, including pricing, delivery, and payment terms, to ensure a mutually beneficial agreement.
-Onboarding and Integration: Coordinate with internal team to onboard new suppliers


Qualifications:

-Excellent spoken English & confidence in speaking on the phone
-1+ years of sales experience - type what is your sales Experience to APPLY
-Ability to work independently and in a team environment
-Understanding power of commissions
-Problem-solving skills
-Self-motivated and results-oriented
-Knowledge of Shopify and ASANA is a plus

To apply successfully, please include "E-COMMERCE - MAY2024" in the title.

Delivering consistent results will bring amazing salary and the opportunity to become 1% Top earner in the country. We expect flexibility to the shift schedule, and being ready to cover 6-days a week shift that can include weekdays and/or weekends.

If you're interested in joining our team and making a real impact, apply today!