Dynamic Customer Service Specialist in Logistics

Company Overview:
Recur is a logistics company based in New Zealand. We are committed to providing top-quality service to our customers by focusing on operational excellence and maintaining a positive work environment for our employees. We are currently hiring for a Customer Service to join our team.

Company Culture and Values:
We offer a competitive salary package, but what sets us apart is our commitment to job security. Our company has a long-standing reputation for stability and we prioritize providing our employees with a secure and stable working environment.

In addition to job security, we also value career growth and advancement. We provide our employees with opportunities to develop their skills and expertise through ongoing training and development programs. We believe in promoting from within and providing our teaUpgrade to see actual infombers with a clear path for career advancement and promotions.

We understand the importance of a safe and healthy working environment. Our company prioritizes the health and wellbeing of our employees and we go to great lengths to ensure this.

Job Description:
As a Customer Service Specialist, you will be responsible for managing and coordinating our fleet of trucks and drivers to ensure timely deliveries and pickups while maintaining accurate records. You will be responsible for dispatching and planning trucks and drivers, monitoring drivers' progress, and communicating with customers regarding any delays or issues. In addition, you will be responsible for providing excellent customer service to clients and vendors.

Responsibilities:

- Dispatching and Planning trucks and drivers to ensure timely and efficient delivery of goods
- Monitoring drivers' progress and communicating with customers regarding any delays or issues
- Communicating with drivers regarding any route changes or issues that may arise during their trips
- Providing excellent customer service to clients and vendors
- Other duties as assigned

Qualifications:

- Exceptional analytical skills with a passion for problem-solving
- Strong analytical and critical thinking skills
- Ability to work independently, think creatively, and develop innovative solutions to complex problems

Career Growth and Development:
At Recur, we believe in supporting and encouraging our employees to take on new challenges and grow within their role. We provide our employees with a supportive environment that encourages them to push their limits, expand their skills, and take on leadership roles within the company. As a long-term goal, we want our applicants to take on a leadership role, train others, and manage a team.

Compensation & Hours:
The working hours will be from 2am-1pm PHT (11 hours), Monday - Friday, which should be a good fit for you. Paid overtime weekends are also available. We provide a highly competitive compensation package that includes a salary commensurate with your level of experience. Additionally, we offer a performance-based Christmas Bonus to recognize and reward outstanding contributions to our team's success.

To apply, please click the link below.
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We look forward to welcoming a driven and motivated individual to our team who shares our values and vision.