Data Entry Specialist (Experienced & Detail-Oriented)

Contractor role - Data Entry Specialists for our Online medical/health platform

*Proof ID 80+ required | Resume/CV required
*Online Jobs DISC profile & IQ test preferable
* Full-Time | Remote WFH Contractor Position (Australian Time Zone)

About us
We are a health-tech software company and our mission is to deliver Digital Health to clinics and their patients. In this exciting phase of growth, we are looking for like-minded professionals to join our team as we expand and provide exceptional service to more happy customers.


Opportunity: Experienced Data Entry Specialist

We are seeking a Data Entry Specialist who is not only experienced but also meticulously detail-oriented, and who possesses a proven track record of efficiency and accuracy in handling data.


Your Experience & Skills:
- Minimum 5 years of hands-on experience in data entry or a related field.
- A proactive work ethic, capable of both independent and team-oriented tasks.
- Strong proficiency in English with exceptional attention to detail.
- Advanced knowledge of Excel and familiarity with various database applications.
- A tech-savvy individual with a documented history of quickly mastering new software tools.
- Excellent documentation skills to ensure data integrity and accuracy.
- Demonstrable expertise in maintaining focus and organization while multitasking.
- Previous work experience in customer engagement via social media is a plus.
- Experience in the dental industry is advantageous, though not a requirement.


Key Responsibilities:
- Precise management and entry of customer data with zero tolerance for error.
- Facilitate customer transitions with efficient data migration and onboarding assistance.
- Professionally handle and resolve customer inquiries via calls and other channels.
- Work in tandem with the product team for issue identification and resolution in data-related matters.
- Develop, refine, and maintain support documentation, contributing to the knowledge base.
- Actively participate in internal software testing, offering valuable feedback for product refinement.
- Perform a range of administrative duties to back up the software team's strategic goals.
- Foster and sustain strong client relationships through regular assessments and proactive follow-ups.


Working Hours:
- Full-time position, 40 hours per week.
- Preferred schedule: Monday to Friday, 8:30 AM to 5:30 PM AEST


Application Process:
- To be considered for this pivotal role:

1. Submit your CV via the provided link. Applications without a CV will NOT be considered.
2. Be prepared to complete a mandatory online interview, assessing both your technical acumen and English proficiency, estimated to take approximately 45-60 minutes.

Ready to take the next step in your career with a company at the forefront of digital health? Apply now to become a central part of the team