Data Entry

WHO WE ARE:
Hey! We are FilosoFitness, a virtual health and fitness coaching company based in Oakland CA, on a mission that solves the #1 pain point for busy professional men and women: losing body fat and gaining energy without eating less.

REMOTE Data Entry and Chat Specialist Position
The FilosoFitness Academy is EXPANDING!

If you are someone who wants to be part of a rapidly growing online fitness business, work from WHEREVER YOU WANT, while having TONS OF FUN with us then keep reading!

Our company is progressing quickly… and I mean FAST! The results of our clients almost seem contagious! So much that we have to hold off on enrolling more people because we need to make some solid additions to our team (and it could be you!)

Over the past few years, we have had a dream of building an online health and fitness business but everything we tried just made it seem impossible. UNTIL May 2020. FINALLY, all of the trial and error began to fall into place.

Within a matter of 12 months, the FFA has enrolled over 100 dedicated men and women in our virtual health and fitness coaching program. This is an important number to us as we are providing a 1-1, personalized service rather than just giving busy professionals a plan and saying “good luck” as most online fitness businesses do. We also take pride in preparing healthy meals for their families!

The great news is, we are looking to transform even MORE busy professional’s lives!

We are looking to hire someone positive, self-motivated, and READY to grow with us!

Specifically, we are looking for a virtual Data Entry and Chat Specialist that will help us start the process of empowering busy pros to create health, wellness and true energy. In the FFA, we apply science and more importantly, holistic knowledge and strategy to the way they reach their goals (we do not sell supplements or any other fad-diet things. We coach busy professionals to a life of health & happiness by building sustainable healthy habits). You would literally change people’s lives WHILE working from home every day!

This position is NOT for someone who:
Is seeking a full-time position right away
Doesn't have a strong work ethic
Has an unpredictable schedule in their current routine
Is looking for a coaching position
Is unable to follow a structured workflow and is highly undisciplined

If you are someone who is looking for a part-time opportunity (10-15 hours/week) to start and you’re ready to grow with a company you feel passionate about, this is for YOU.

If you are someone who:

Loves the data entry process
Enjoys chatting with other busy professionals on social media (Email, FB & IG)
Would enjoy working remotely part-time
Feels confident in the ability to focus and complete tasks working in the comfort of your own home.
Finds excitement in motivating and influencing others
Would consider yourself to be an ORGANIZATION GURU
Is super teachable and always looking to learn, and grow personally and professionally
Is a detail-oriented go-getter who enjoys taking MASSIVE action and is energized by GROWTH


We invite you to continue reading and learn more about this position!


THE ROLE:
The Data Entry/Chat Specialist is someone who is going to enter recipe and grocery information into designated client management software. They will then submit online ingredients grocery orders for personal chef professional. They will assist with new client onboarding and relationship-building communications. They will eventually move into promptly and kindly answer all questions and concerns of Busy professionals who are interested in joining the FilosoFitness Academy in an ultimate effort to get that individual to schedule a time for a free consultation and show up to that appointment. The position will require consistent monitoring and communication using our social platforms (via Instagram and Facebook). This role is responsible for acting as the starter to our sales funnel. This person must keep up to date on the latest content that is to be released on our social media platforms, as well as stay on top of current trends in our industry to ensure the most efficient nurturing of our leads. This person will be evaluated on their communication and influential skills, knowledge of our health and fitness programs, and the ability to effectively nurture leads. This person is also required to monitor the systems and inform management of any issues that may need to be addressed sooner rather than later.

RESPONSIBILITIES:
Personal Chef client data entry
Interact and encourage current clients
Interact and encourage new/current leads via social media
Add incoming prospects to the company’s Facebook group
Move all prospects to the proper stages of the sales funnel using Google Sheets (must enjoy recording data for tracking leads)
Document all interactions with all prospects in the notes of the company portal
Educate prospects on our services
Record ALL interactions with prospects
Consistent availability for working hours as well as training hours
Attend weekly huddles
Identify ‘HOT’ issues that may need immediate action
Work with product innovation to plan out what documentation needs to be adjusted, added, or removed.
Follow up on all requests and concerns discovered while operating new conversations
Must communicate effectively with teaUpgrade to see actual infombers

RESULTS:
Answer all lead questions promptly and in an efficient way
Nurture all leads to schedule a free appointment and show up
Provide timely feedback to management when asked
Use Google Sheets as a base to track lead progress as well as daily/ongoing tasks so the operational team can estimate accommodations accurately
If you have thoroughly read all of this information, please use the subject line ‘NeoFiloso’ in your email to us - details below.
Weekly End of Week Reports are delivered to the manager each Sunday by EOD

REQUIREMENTS:
Excellent internal and external communication skills, especially written
Shows aptitude for being a team player and mentor to peers
Able to provide a weekly schedule overview via Google Calendar
High focus while working remotely
Maintains a high level of understanding of all content provided by the FFA
Friendly, Courteous, and Approachable
Provides constructive criticism in a professional manner to build someone up instead of tearing down
High-level problem-solving skills
Access to a reliable computer and internet source
Finds excitement in building virtual relationships and influencing others
Able to confidently and discreetly work with confidential information
Ability to effectively communicate via Zoom, email, and Slack
Strong organizational and planning skills
Tolerance for high-stress situations
Adaptable to constantly changing environments
Part-Time
Fully Remote
10-15 hours per week to start





Who’s ready to change lives with us!?

We invite you to respond to the questions listed below. Follow directions carefully ;)


Read the job description thoroughly before proceeding if you haven’t already done so.
Record a short 1-2 minute video of yourself answering the following questions (we want to put a face with a name :) ).
Share your name & where you’re from.
What do you currently do for work?
Have you ever worked remotely before?
What sparked your interest in applying for this virtual position?

Email your resume & this video to Upgrade to see actual info

P.S. Once you submit this email, my team and I will review your responses and will be in touch and contact you personally if we feel that you could be a good fit! :)