Customer/Admin Support Agent

Job Description:

Position: Customer Support Representative

Location: Work From Home based.

Responsibilities:
- Handle customer inquiries and provide support via email, phone, and other communication channels.
- Assist in preparing and filling proposals, ensuring accuracy and timeliness.
- Utilize various computer systems and tools efficiently to perform tasks effectively.
- Adapt to new technologies and software platforms as required by the role.
- Demonstrate adaptability and a willingness to learn new skills quickly.
- Maintain high motivation levels and demonstrate resilience when faced with challenges.
- Interact professionally with clients and colleagues, fostering positive relationships.
- Contribute to the continuous improvement of customer support processes and procedures.

Requirements:
- Fluency in English (both written and verbal).
- Experience in customer support or related roles preferred.
- Strong technological background with proficiency in using computer systems.
- Ability to learn new software and tools quickly.
- Excellent communication and interpersonal skills.
- Highly motivated with a positive attitude towards challenges.
- Demonstrated ability to work well in a team environment.
- Strong problem-solving skills and attention to detail.
- Willingness to adapt to changing priorities and work in a fast-paced environment.

Preferred Qualifications:
- Prior experience in working with people and resolving customer issues.
- Familiarity with CRM systems and helpdesk software.

If interested, please submit your resume along with a cover letter highlighting your relevant experience and skills to [contact email]. We look forward to reviewing your application.