Customer Service Superstar (Outbound Calling/Sales)

Are you a master of turning "oops" Upgrade to see actual infonts into "wow" experiences? Do you love chatting with customers and have a knack for sprinkling a bit of sales magic into conversations? If yes, we've got a spot on our team just for you!
Position: Customer Service Superstar (Outbound Calling/Sales)

Location: Remote / Work from home

Responsibilities:
Reach out to customers with declined credit card transactions and turn their frowns into a smile.
Showcase our fantastic offerings and potentially upsell customers to upgrade their experience.
Be the ray of sunshine in every interaction, providing top-notch WOW experience.

Requirements:
A track record of success in outbound calling or sales, especially in a customer service environment.
Stellar communication skills that can turn even a tough conversation into a delightful experience.
A genuine passion for making customers happy and exceeding their expectations.
Ability to thrive in a dynamic, fast-paced environment.
Proficient in spoken and written English with strong comprehension skills.
Familiarity with US and AU customers is a plus.

Benefits:
A competitive salary that rewards your superpowers.
Exciting opportunities for career growth and professional development.
A fun and supportive work environment where every day feels like an adventure.
Supercharged benefits, including commission and bonuses, 13th-month pay, paid vacation time, and an employee discount.

How to Apply:
Ready to bring your super skills to our team?
Send us your resume, a cover letter and a voice sample that showcases your unique powers and tells us why you're the hero we've been searching for!

Apply via carrier pigeon (just kidding) – email your application to Rae at Upgrade to see actual info our league of extraordinary professionals, and let's make every customer interaction a superhero-level experience!

TheHeroCo - Where Customer Service is a Superpower!