Customer Service Personal Assistant

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COMPANY OVERVIEW

We believe in Excellence, Integrity, Agility, Rigor and Fearlessness. To consistently deliver on our promise of “Better care. Better life”, these five core values form the bedrock of our identity, culture and success. They give us a common purpose and we all collectively understand them, work towards them and live by them every day.

2San is a leading global distributor designing and delivering an expanding range of products and solutions that fit into three core categories: Clean, Protect and Test.

We’ve grown rapidly into an industry ‘disruptor’ in our own right by championing innovative products and solutions that seek to deliver better care, better life. We advocate for the movement that empowers people to own their own health and make informed decisions about it.

As a partner of choice, 2San’s client-base has spans government institutions worldwide, at central and region/state levels, the private healthcare sector, and some of the largest retail corporations on the global stage.

We have ambitious plans for our future and as a valued member of our team we look to you to share in, and embody, our vision – to make our journey your journey. We’re invested in you, and dedicated to fostering a vibrant culture that develops your skills, nurtures your potential, and stimulates your professional growth for a lasting career with us.

This job profile will not remain static as you will be empowered to map out your own trajectory and showcase your abilities to ensure you reach potential and thrive.


ROLE OVERVIEW

This role is intended to support the Regional Sales Manager. As a Customer Service Personal Assistant, you will focus on providing a full range of support with a wide variety of projects and ensuring smooth communication and prompt resolution of all queries.


KEY ACCOUNTABILITIES/RESPONSIBILITIES

Facilitation of various meetings, including the preparation of agendas, meeting minutes and capturing action items.
Task management and ensuring that actions and deadline are met
Preparation of correspondence, presentations, and reports
Provide administrative support to the Regional Sales Manager
Assist with various projects as and when required
Maintain good working relationships with colleagues and stakeholders
Keep the highest level of confidentiality regarding staff, business and stakeholder information
Prepare reports


KEY SKILLS & EXPERIENCE

Strong proficiency in Microsoft office suite including Word, Excel, Outlook and PowerPoint
Fluent in English (C2 or above)
Must be eligible to work in the United States time zone


Experience

Demonstrable relevant experience in a similar role.
Demonstrable track record of delivering projects and to demanding deadlines
Experienced user of Excel and data visualisation tools


PERSON SPECIFICATION

Excellent organisation and attention-to-detail
Excellent communication skills both verbal and written
Strong presentation skills
Self-motivated and proactive in approach to achieving targets
Strong drive to seek continuous improvement.
Ability to work in a small highly motivated team in a collaborative way
Ability to maintain positive relationships
Act with integrity and take ownership of the function
Adaptability and taking initiative are key attributes.


Technology Setup

In addition to the above, you must also have the appropriate technology system & software in place as below:

Internet not lower than 10 MBPS
Laptop or PC with at least Intel Core i3 processor and 4GB RAM (or equivalent)
Noise cancellation headset & a webcam
An additional monitor screen is preferable but is not mandatory for the position.


Circumstances & Compensation

Fluent in English (C2 or above)
Must be eligible to work in US time zone
Location: Remote, work from home
Compensation: 45,000 PHP per month

Next Steps:

Your application will be reviewed by the hiring manager and if it is suitable for the position, we will reach out to arrange an initial interview.