Customer Service Logistics Coordinator

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TYPE OF WORK

Full Time

SALARY

$7/hr

HOURS PER WEEK

40

DATE POSTED

Feb 23, 2024

JOB OVERVIEW

As Customer Service Logistics Coordinator, you will be responsible for communicating directly with customers as well as coordinating the day-to-day operations of the shipping and receiving. You will have the opportunity to work cross functionally with many different team members internally to ensure orders are being received, processed, and delivered in a timely and accurate manner.
**please lead application with: "I love manufacturing!"***
Job Description:
• Shipping Logistics – Bid, plan, and track shipments of customer orders to ensure product is on time
• Customer Service – build strong relationships, communicate professionally and accurately with vendors and customers, produce sales orders and invoices for customers
• Purchasing Responsibilities -- Issue purchase orders, match and verify invoices, and enter into accounting system
• Maintain internal scheduling Excel spreadsheets
• Process all LTL, UPS/FedEx shipments
• Provide inside sales support to PolyCube sales team by phone and email as needed
• Assist with price changes and other global customer announcements
• Accounts receivable collection responsibilities
• Maintain file organization (sales orders, BOLs, invoices, etc.)
• Order and maintain office supplies inventory
Qualifications/Skills:
• Ability to professionally communicate with customers both verbally and in writing
• Strong writing skills – accurate and efficient email communication is essential to this role
• Customer service oriented
• Quick learner
• Detail oriented
• Computer savvy
• Ability to multitask accurately in high paced environment
• Strong organizational skills
• Must possess good time management skills and work independently
Education, Experience, Licensing Requirements:
• High School/GED with 3-5 years experience in logistics/customer service
• Or, Associate Degree or equivalent with 1-2 years experience in logistics/customer service
Email and spreadsheet experience required
• Microsoft Suite: Outlook, Word, and Excel required
• QuickBooks required

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