Customer Service Agent

Position Overview:
We are seeking a Customer Service Representative who's skilled in using Gorgias, a leading customer support platform. This role is crucial for maintaining our reputation for outstanding customer service. The ideal candidate will be adept at handling customer inquiries with efficiency and empathy.

Key Responsibilities:

Utilize Gorgias to manage, track, and resolve customer inquiries via email.
Understand customer needs and provide effective solutions, ensuring customer satisfaction.
Collaborate with the team to enhance support procedures and customer experience.
Stay informed about our products and services to provide accurate information.
We have an AI tool that makes the work faster and easier than normal. We will teach you to work with this tool.

Qualifications:
Please begin your application by writing "strawberry". This way I know you have read the description carefully.
Experience in customer service, preferably with Gorgias platform knowledge.
Strong communication skills and a patient, customer-oriented approach.
Ability to multitask and work in a dynamic, fast-paced environment.
High school diploma or equivalent; additional qualifications in customer service are a plus.

We Offer:
Competitive salary of $3-5 per hour, with a perspective of a growing salary per half year and bonuses.
Professional growth opportunities in a supportive team environment.
Flexible scheduling to accommodate diverse needs.
Join us to be a part of a team committed to exceptional service and continuous improvement. If you're passionate about helping others and skilled in Gorgias, apply now!