Customer Chat Support

JOB DESCRIPTION:

-Providing excellent, friendly and positive customer service via mostly chat mail and/or phone

-Helping customers solve problems with strong troubleshooting, reading comprehension and problem-solving skills.

-Analyzing recurring customer issues and responds to customer’s queries and complaints.

-Tech savvy with computer peripherals and smartphones accessories

-Able to work independently and collaboratively

JOB REQUIREMENTS:

-With at least 6 months experience is an advantage

-Fresh graduates are encouraged to apply with technical related course

-Excellent time and task management skills

-Willing to start immediately