Content Project Specialist (Contract)

At Upgrade to see actual info, our mission is to open the door to the life-changing impact of education and help make education accessible for all. As a nimble growth stage start-up, we've emerged as the leading online education platform helping over 30 million learners and educators each month. Upgrade to see actual info has earned numerous awards and it has been recognized as one of the most transformational companies in EdTech, living up to our commitment to all learners: Breakthroughs Start Here. From students and educators in over 9,000 school districts that use Upgrade to see actual info, to working adults striving to complete their college degree or gain professional certifications, we empower them to reach their full potential. Our product is our impact! Across our college programs alone we have saved students over $200M in tuition and enabled tens of thousands to become nurses, teachers, accountants and more. Additionally, as part of our mission we’ve donated over $27 million across social impact programs to learners and educators.

The Content Specialist role at Upgrade to see actual info involves supporting a talented international team of subject matter experts, content reviewers, and instructional designers to create high-quality, online educational resources to support our company mission of making education accessible to all. Successful candidates will be strong multi-taskers with exceptional English language abilities who can balance quality and efficiency as we work to produce world-class educational content.

The contractor will be expected to work during Upgrade to see actual info's normal business hours Monday - Friday 8am - 5pm PST. Additionally, they will need to use their own computer and have reliable access to high-speed internet.

if you are interested in this job, we encourage you to apply directly to our Career Page here: Upgrade to see actual info

What You'll Do:
- Onboard and support a team of qualified project-based contractors (including, but not limited to: SEO content writers, test question writers, curriculum developers)
- Conduct quality assurance checks on contractor work to ensure projects are meeting all quality thresholds
- Provide clear and ongoing support and troubleshooting for remote, international team
- Conduct regular quality assurance reviews of produced content and deliver feedback promptly and effectively
- Communicate production rates, obstacles, and resource requests to team lead proactively

What You'll Bring To The Role:
- Prior work experience in a remote or home office setting
- 40 hours per week availability which must be between 8:00am to 5:00pm Pacific Standard Time, Monday through Friday
- Ability to establish and deliver upon relevant KPIs for multiple concurrent projects
- Excellent written communication skills
- Strong analytical, diagnostic, and problem-solving skills.
- Excellent prioritization and organizational skills
- Highly proficient user of common computer applications and software, including Microsoft Word and Microsoft Excel

Nice to have:
- Experience writing and/or editing assessment questions
- Experience with curriculum or instructional design
- Teaching or educational administration experience
- Experience in education, either as a teacher or administrator
- Experience working with a CMS (Content Management System) or similar publishing software