Client Relations Specialist

At Rohring Results, the Account Manager plays a pivotal role in connecting our innovative digital marketing solutions with the diverse needs of our clients. This position is essential for fostering meaningful client relationships and ensuring our strategies align with their unique business challenges.

Summary:
- Proactively engage with clients to identify their needs and business challenges.
- Build strong, trust-based relationships.
- Tailored Solutions and Diversity:
- Offer customized digital marketing solutions that reflect the diversity of our clients.
- Salary is based on experience and how quickly you can take on the responsibilities

Requirements:
- Strong understanding of digital marketing strategies.
- Excellent communication and relationship-building skills.
- Ability to multitask and manage time effectively.
- Must have a great internet connection and fluent in English (Easy to understand).

Responsibilities:

Client Interaction:

- Maintain an open line of communication with clients to ensure satisfaction and retention.
- Onboard new clients and manage their specific products and services.

Daily Tasks:
- Check and respond to emails, outreach calls, and internal team needs.
- Keep DialPad and Zoom open for client and coworker communications.
- Schedule client meetings with awareness of both your and your coworkers' schedules.

Account Management:
- Familiarize yourself with each client's products and services.
- Coordinate with internal teams (SEO, Web, Socials) to ensure progress.
- Collect client approvals and necessary information.

Team Coordination:
- Collaborate with other account managers and internal teams for client success.
- Attend staff meetings and participate in special projects as assigned by the CMO.

Reporting:
- The Account Manager reports directly to the CMO, Craig Wallace.

Join our team and become a beacon of innovation, inclusivity, and excellence in digital marketing.