Chat Support Specialist (WFH)

Monthly Salary Range: PHP16,000 - PHP22,000 + bonus
100% work-from-home / remote

The job will require the candidate to work 6 hours a day for 6 days a week tackling queries. Working time would be negotiable but someone who's open to night shift is ideal.

Core tasks would be:
1. Onboard new customers
2. Resolve queries
3. Routinely check the user's account and ensure they don’t have any issues. Another aspect of the job would consist of collecting feedback and analysing the issues that we are facing.

Expectations:
* The candidate is expected to have a technical background to understand the granularities of our work.
* Familiarity with our industry is a plus
* Understanding of how CRM systems work
* The candidate should have excellent communication skills and patience to work with our clients.

If interested, please send your answers to the following questions and CV to Upgrade to see actual info
*How many years of work experience do you have with Technical Services?
*How many years of work experience do you have with Customer Service?
*How many years of work experience do you have with Chat Support?
*Do you have sales experience?