Call Center Communicator FLUENT IN ENGLISH SPANISH

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TYPE OF WORK

Full Time

SALARY

TBD

HOURS PER WEEK

40

DATE POSTED

May 30, 2024

JOB OVERVIEW

We are a standby call center for an Insurance Company. In the event of a disaster, we need competent, experienced inbound customer service call center agents.

Full Time US Eastern Standard Time 8 am - 5 pm Monday through Friday

LANGUAGE REQUIREMENT - FLUENT IN ENGLISH SPANISH

Must have reliable & and high-speed internet, PC, headset, microphone, and a quiet work area.

Typical Day includes:
750 Attend a daily huddle meeting via MS Teams
800 Begin Answering Calls
Noon - 1230 Lunch
1230 Resume Answering Calls
445 - End Taking Calls
450 - Shift End

This job is answering calls to help people initiate insurance claims. You login to our phone system and then start a claim in an online portal.

I've been in the call center business for 30+ years.

These positions could become permanent and might transfer to working directly for the Insurance Company.

My longest-tenured contractor through Upwork has been full-time employed by me for 5+ years.

If you are interested in your name being added to our "on-demand" talent list, please reply by answering these questions:
Internet Speed?
PC Processor?
Headset Brand?
Describe your inbound customer service experience.
What campaign did you work on? (for example AT&T Internet Service, CC processing, etc)
If called, could you start within 24 hours?
Are honest and reliable?

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