Billing and Collection

-Generate accurate invoices for services provided, ensuring adherence to contract terms and pricing.
-Verify billing data for completeness and accuracy, resolving any discrepancies promptly.
-Communicate with customers regarding billing inquiries and provide clear explanations of charges.
-Proactively follow up with customers to secure timely payments and resolve outstanding balances.
-Collaborate with internal teams to address customer concerns and resolve billing issues efficiently.
-Maintain organized records of billing transactions and customer interactions.
-Prepare and distribute billing statements and reminders to customers as needed.
-Monitor accounts receivable aging and implement collection strategies to minimize delinquencies.
-Research and resolve customer disputes or billing discrepancies in a professional manner.
-Ensure compliance with company policies and regulatory requirements related to billing and collections.
-Customer-centric mindset with a commitment to delivering outstanding service.
-Ability to work independently and collaboratively within a team environment.
-High level of integrity and professionalism when handling sensitive financial information.
-Willingness to adapt to new processes and technologies.
-Bachelor’s degree in Accounting, Finance, Business Administration, or a related field preferred.