Automation and Landing Page expert with Customer Service Role

Automation and Landing Page expert with Customer Service Role

Are you a Customer Service Specialist with a knack for providing exceptional service, coupled with experience in automation tools like Go High Level and proficiency in platforms such as Kajabi and Trello? If so, we want you to join our dynamic team!

About Us:

Position: Automation and Landing Page expert with Customer Service Role

Responsibilities:

-Provide exceptional customer service and support to our clients via various channels, including phone, email, and chat.
-Utilize automation tools such as Go High Level to streamline customer interactions and improve operational efficiency.
-Assist clients in navigating our products/services, troubleshooting issues, and providing timely resolutions.
-Manage customer inquiries and escalations, ensuring prompt and satisfactory resolutions.
-Collaborate with cross-functional teams to address customer needs and enhance the overall customer experience.
-Utilize platforms like Kajabi and Trello to manage projects, create landing pages, and track customer interactions.

Requirements:

-Previous experience in a customer service role, with a demonstrated ability to deliver exceptional service and exceed customer expectations.
-Proficiency in automation tools like Go High Level, with experience in setting up automated workflows and campaigns.
-Experience working with platforms such as Kajabi and Trello, with the ability to create landing pages, manage projects, and track customer interactions.
-Strong communication skills, both verbal and written, with the ability to empathize and build rapport with customers.
-Excellent problem-solving abilities and a proactive approach to addressing customer needs.
-Detail-oriented with strong organizational skills and the ability to multitask in a fast-paced environment.

TO APPLY: please reply to this ad post with the subject line "AUTO" and attach your resume and cover letter explaining why you are the ideal candidate for the position. Applications that do not follow these instructions will not be considered.