Property Manager Virtual Assistant (with AppFolio experience)

We are seeking a Virtual Assistant with AppFolio experience to support our Property Management team as an Assistant Property Manager. The ideal candidate will possess strong organizational skills, meticulous attention to detail, and excellent communication abilities. This role will primarily involve providing administrative assistance to the Property Manager, handling tenant inquiries, coordinating maintenance requests, and leveraging AppFolio to streamline property operations.

Responsibilities:

• Serve as the main point of contact for tenant inquiries and concerns, ensuring prompt and professional responses via email, phone, or virtual communication platforms.
• Utilize AppFolio to manage tenant communications, work orders, and lease agreements efficiently.
• Coordinate maintenance requests through AppFolio, liaising with vendors and contractors to schedule repairs and ensure timely completion.
• Assist in the leasing process, including tenant screening, lease agreement preparation, and move-in/move-out inspections, all within the AppFolio system.
• Maintain accurate records of leases, tenant interactions, and property maintenance activities using AppFolio's robust management tools.
• Facilitate rent collection and financial transactions, processing payments and generating reports as needed through AppFolio.
• Collaborate with the Property Manager to develop and implement property management strategies utilizing AppFolio's features to optimize occupancy and tenant satisfaction.
Perform other administrative tasks and special projects as assigned by the Property Manager.

Requirements:

•Previous experience in property management or a related field is preferred.
•Proficiency in using AppFolio property management software is required.
•Strong organizational skills with the ability to prioritize tasks and manage multiple responsibilities simultaneously.
•Excellent communication skills, both written and verbal, with a professional and courteous demeanor.
•Ability to work independently and efficiently in a remote/virtual environment, demonstrating self-motivation and reliability.

How to Apply:
Interested candidates should submit their resume and audio/video self-introduction highlight their qualifications and relevant experience to the role.