Are you our Tech-Savy Support Queen?

Kumusta!

Are you a naturally happy person who LOVES to help people and is good with understanding tech/software?

Would you like a position where you will feel appreciated for your great work.

But also where you're challenged to contribute to an amazing customer experience?


Then this will be your perfect environment to become your best self.

At Mailscale.ai we're helping small businesses grow with cold email marketing.

We're looking for someone who can help customers when they face challenges with our software.

Requirements:
- Positive attitude and focused on solving customers problems
- Possibility to work in US timezones
- Organized, ability to create and manage a FAQ database
- It helps if you're a bit of a nerd since its a software product :)
- Perfect written english

Benefits:
- Feel appreciated for helping customers all around the world
- Make a real impact improving their experience
- Learn and become better organizing all questions and answers
- Work in a dynamic young startup including other wonderful members from the Philippines