Amazon Client Coordinator

Job Title: Amazon Client Coordinator
Job Type: Full-Time
Location: Philippines, Remote, M-F, 8AM-5PM or 9AM-6PM, Pacific Time
Restriction: This opportunity is for candidates residing in the Philippines
Compensation: P75,000 to P95,000 Monthly

About The Company
The client is a rapidly growing sales management firm dedicated to the success of their clients on the Amazon platform. They partner with great brands to develop and implement strategies to help them thrive in today's changing retail environment. Their clients desire more than a top line; they want a strategic approach to Amazon centered around brand story, consumer engagement, and profitable partnerships.

How Do They Work?
They work hard, they have fun, and they always put their clients first. Independent thinking, initiative, and a positive attitude are absolute musts in their highly collaborative environment. Those who are successful at their company are self-starters who want to make themselves and their team better every day.

The Role
They are looking for an Amazon Client Coordinator to help manage their clients catalog on Upgrade to see actual info. They are looking for someone who understands the importance of optimized product detail pages and how to help their clients' win the digital shelf through best in class product content. The successful candidate will spend most of their time within the Upgrade to see actual info seller central or vendor central portal assuring their clients digital merchandising strategy is best in class. They are looking for someone with a strong attention to detail and firm knowledge of how to create new product listings and variation families, upload digital content, and audit detail pages for accuracy. If you are excited about working in a fast moving space with an opportunity to expand skills on Amazon as well as across other ecommerce platforms, this the perfect job for you.

Responsibilities
Work with client success managers (CSMs) and account directors (ADs) to implement the product detail page changes for clients on Amazon.
Communicate directly with the team on tasks related to catalog optimization efforts.
Monitor product sales and trends using their proprietary sales and reporting dashboard.
Collect product data and organize it into their product management software.
Create, optimize, and upload listing content—titles, bullet points, and descriptions.
Upload enhanced digital assets created by their internal creative team—A+ content, videos, images, and brand stores.
Run product page diagnostics on existing products on Amazon to determine the accuracy of the content.
Conduct product and competitor research to aid in executing an effective listing strategy.
Monitor both account and listing health closely to limit listing and account downtime.
Report product pages that fraudulently use their clients trademarks or copyrighted material.
Respond to buyer messages in a timely manner while providing excellent customer service.
Maintain current knowledge of Amazon's policies and best practices for product listings.
Other responsibilities that come when working with a growing agency.

Successful Candidates
2–5+ years’ experience working with and on Upgrade to see actual info (vendor central and/or seller central).
Knowledge of the Amazon back-end and the ability to: load new products, create variations, fix suppressed listings, upload creative content, and other similar work within the Amazon portal.
An extreme eye for detail with impeccable organization skills.
proficient multi-tasker with the ability to manage many tasks at once.
Ability to work in a collaborative environment.
A problem solver who can work with the many challenges and inconsistencies the Amazon platform provides.
English speaking – an effective and timely communicator.
Proficient in Microsoft Excel.
Bachelor’s degree in business, marketing, or a related field is preferred.

Benefits
3 weeks of PTO
10 holidays
2 personal days