Accounts Receivable (AR) Collections Specialist

Are you a dynamic and detail-oriented individual with exceptional communication and negotiation, and customer-focused problem solving skills? We are seeking a motivated and results-driven Collections Specialist to join our billing team. The Collections Specialist will be responsible for managing overdue accounts, contacting clients to secure payment, and resolving any billing disputes or issues. This position requires strong negotiation skills, persistence, and the ability to maintain positive relationships with clients while achieving collection goals.

Responsibilities:
- Review accounts receivable aging reports to identify overdue invoices and prioritize collection efforts.
- Contact clients via phone, email, or mail to follow up on outstanding balances and negotiate payment arrangements.
- Maintain detailed records of collection activities, including communications with clients and payment arrangements.
- Investigate and resolve any billing discrepancies or disputes in collaboration with internal departments and clients.
- Monitor payment plans and follow up with clients to ensure compliance and timely payments.
- Escalate unresolved collection issues to management and recommend appropriate actions to minimize bad debt exposure.
- Provide regular updates on collection activities and progress to the Billing Coordinator/Specialist and Operations Manager.
- Stay informed about relevant regulations and compliance requirements related to collections practices.

Characteristics of the Ideal Candidate:
- Possesses exceptional organizational skills and an unwavering attention to detail.
- Demonstrates patience and collaboration, with a knack for seeing the big picture and translating it into actionable tasks.
- Self-motivated and transparently accountable, taking ownership of responsibilities and communicating progress effectively.
- Displays confidence in their abilities, skills, and experience, contributing meaningfully to project planning, development, and execution.
- Brings experience and comfort with CRM system management and implementation, leveraging these tools for optimized outcomes.

Qualifications:
- Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred.
- Previous experience in collections, accounts receivable, or related financial role required.
- Strong negotiation and problem-solving skills, with the ability to handle difficult conversations and resolve conflicts.
- Excellent communication and interpersonal skills, with a customer-focused approach to collection activities.
- Proficiency in Microsoft Excel and accounting software (e.g., QuickBooks, Xero) preferred.
- Ability to work independently and collaboratively in a deadline-driven environment.
- Experience in the healthcare or staffing industry is a plus, but not required.

At We Get Staffed, we value diversity, innovation, and collaboration. We offer a supportive work environment that encourages personal and professional growth. If you are driven by the prospect of playing a key role in both administrative excellence and strategic project success, we invite you to apply.

Join our team and make an impact!
To apply, please submit your resume and a cover letter detailing your relevant experience.

We appreciate all applications, but only those selected for an interview will be contacted. Thank you for your interest in We Get Staffed.