A CRM Specialist, also known as a Customer Relationship Management Specialist, is a professional who manages a company’s

A CRM Specialist, also known as a Customer Relationship Management Specialist, is a professional who manages a company’s interactions with current and potential customers. Their role involves using CRM systems to analyze customer data, enhance relationships, retain customers, and drive sales growth. They focus on improving business relationships and ensuring the CRM platform is tailored to the organization’s needs