Vacation Rental Virtual Assistant

We are seeking a highly motivated Virtual Assistant (VA) to join our team and support the daily operations of our vacation home rental business. As a VA, you will play a pivotal role in guest communication, marketing, social media management, and overall guest satisfaction. If you enjoy interacting with guests, have a strong command of English, and possess experience in customer service within the Airbnb or VRBO platforms, we would love to hear from you.

Responsibilities:

Guest Communication: Engage with guests in a friendly and professional manner, promptly responding to inquiries, providing information, and ensuring a positive guest experience throughout their stay.
Marketing Support: Assist with marketing initiatives, including creating and optimizing property listings, managing social media accounts, and implementing marketing strategies to increase bookings and occupancy rates.
Daily Operations: Help manage the day-to-day operations of our vacation home rental business, ensuring smooth check-ins, coordinating with cleaning staff, and addressing any guest issues or concerns.
Fast Learning: Adapt quickly to new tools, platforms, and processes within the vacation rental industry, demonstrating a strong willingness to learn and grow.
Problem Solving: Exhibit strong problem-solving skills to address guest inquiries, resolve issues, and optimize guest satisfaction.
English Language Skills: Possess excellent English reading and writing skills to effectively communicate with guests and create compelling content for property listings and social media platforms.
High-Speed Internet: Have a reliable and high-speed home internet connection to ensure seamless communication and responsiveness to guest messages.

Requirements:

Minimum 2 years of customer service experience within the Airbnb or VRBO platforms, with a proven track record of delivering exceptional guest experiences.
Motivated and Self-Driven: Take initiative, work independently, and contribute to the success of our vacation home rental business.
Attention to Detail: Display meticulous attention to detail, ensuring accuracy in guest communication, marketing materials, and operational tasks.
Time Management: Effectively manage time and prioritize tasks to meet guest needs and ensure smooth operations.
Technology Proficiency: Demonstrate proficiency in using various online platforms, including Airbnb, VRBO, social media platforms, and property management systems.
Availability: Be available to respond to guest messages and address inquiries promptly, maintaining a high level of guest service.

If you are a motivated, commited and detail-oriented individual who thrives in a dynamic and guest-centric environment, we invite you to apply. Please include the word Integrity and growth in the subject line of your job Upgrade to see actual inforious qualified applicants only and use high apply points on your application along with experience history. Join our team and contribute to delivering exceptional guest experiences while managing guest communication, marketing efforts, and daily operations of our vacation home rental business.