Virtual Assistant, Social Media and Email Marketing Manager

We are looking for a fun, fashion loving social media who loves interacting with people online and spread the love of vintage fashion!

Our administrative VA will be working mainly on back office tasks, making sure our business runs smoothly. Some marketing and customer service work may be required. Email marketing with Omnisend, Postscript SMS, Social Media Marketing, Content Creation with Canva, Trello and Slack knowledge. Professional letters, answering emails, email support, customer support, some planning. Our business is an online retailer medical scrub business. We are a US based company looking for a part-time and as needed customer Upgrade to see actual infotailed responsibilities:

Administrative Support:
-Send a daily report through email, detailing completed
and ongoing tasks.
-Monitor project timelines, milestones, and deliverables.
-Make sure appointments are up to date, reminders are sent, and Confirm appointments as needed
-Update list of contacts and organize them according to the right categories
-Handle email correspondence, respond to customer questions via email and live chat as needed
-Schedule, book and confirm travel and accommodations as needed
-Manage and oversee social media content on FB, IG, LinkedIn
-Social Marketing campaign, Email Marketing, SMS Marketing
-Follow communication “scripts” when handling different topics
-Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
-Organize and maintain files and documents, assist in preparing project documentation, reports, and presentations.
-Collaborate with teaUpgrade to see actual infombers and provide support on various projects and assignments.
-Perform general administrative tasks
-Assist in preparing and distributing internal communications or announcements via Trello
-Uphold confidentiality and handle sensitive information with discretion.
-Maintain documentation management: Create, format, proofread, and edit documents, reports, presentations, and spreadsheets.
- Organize and maintain physical and digital files, ensuring proper naming conventions and categorization.


Email Marketing Support:

- Proficiency in email marketing platforms (Omnisend ).
- Experience in creating and designing email campaigns, newsletters, and automated workflows.
- Ability to manage subscriber lists, segment audiences, and conduct A/B testing.
- Familiarity with email marketing best practices, including deliverability, open rates, and click-through rates.
- Strong writing and copyediting skills for crafting engaging email content.
- Knowledge of HTML and CSS for customizing email templates
- Understanding of email analytics and reporting to assess campaign performance.
-Postscript for SMS marketing

Social Media Marketing Support:

- Expertise in social media platforms such as Facebook, Twitter, Instagram, LinkedIn, and others
- Ability to develop and implement social media strategies and campaigns.
- Proficiency in content creation, including writing engaging social media posts and creating visual assets.
- Experience in managing social media accounts, understanding of content planning and scheduling posts, and monitoring engagement.
- Familiarity with social media management tools like Buffer
-Content Creation and Copywriting
- Strong writing and editing skills for creating compelling and persuasive content.
- Experience in using analytics tools like Google Analytics or social media analytics dashboards.
- Strong attention to detail and ability
- Proficiency in graphic design tools like Adobe Photoshop, Canva, - Ability to create visually appealing social media graphics, banners, or promotional images.
- Understanding of design principles, color schemes, and typography, and brand colors, logo

Add in your subject line of your application that I am an Amazing VA.

Soft skills:

Communication Skills:
-Clear and effective communication
-ability to express well, both verbally and in writing
-understand and follow instructions
-proficient English skills

Time Management:
-Strong time management skills, -prioritize tasks
-meet deadlines
-ensure efficient workflow

Organization:
-excellent organizational skills to manage schedules, files, documents, and tasks effectively -able to maintain a structured and orderly work environment is essential

Problem-Solving:
-possess problem-solving abilities
-be resourceful and proactive in resolving issues
-ability to handle multiple tasks simultaneously

Adaptability:
-A fast learner
-ability to adapt to changing circumstances
-work with different individuals or teams
-handle priorities is crucial
-Flexibility
-willingness to learn new skills

Attention to Detail:
-Attention to detail to help produce accurate work
-proofread documents thoroughly
-maintain high-quality standards to avoids errors

Professionalism:
-Maintain professionalism in all interactions
-reliable
-upholding confidentiality and ethical standards are Upgrade to see actual infolf-Motivation: Being a remote -remain focused and productive
-ability to work independently -meet deadlines without constant Upgrade to see actual infoerpersonal Skills:
-Strong interpersonal skills
-active listening, empathy, and the ability to collaborate, and build relationships

Initiative:
-Have a proactive approach to completing tasks
-taking the initiative
-suggest improvements
-commitment to providing exceptional support

Trustworthiness:
-maintain confidentiality
-handle sensitive information responsibly
-demonstrate integrity in their work

Positivity:
-Keep a positive attitude to remain productive
-approach your work with enthusiasm, optimism, and a can-do attitude
-Calm and collected under pressure

Required Qualifications/Technical Skills and Experience:

Previous experience as an administrative assistant or virtual assistant.
To qualify for the position, you will need at least 1 year experience in the following:

-Customer service skills
-Calendar management skills
-Appointment setting skills as needed
-High level Computer Skills
-Social media management skills
-Email marketing with Omnisend skills
-Postscript SMS skills
-Reliable internet connection and a dedicated workspace.
-Familiarity with project management and collaboration tools is a plus

You’ll need to use the applications we listed below:

You don’t need to be an expert in all of them, but you need to be at least familiar with most of them.
? Web research using search engines like Google, IE, Bing, etc
? Microsoft Word
? Microsoft Excel
? Microsoft Powerpoint
? Gmail and other email applications
? Google Docs
? Google Sheets
? Google Slides
? Google Calendar
? Communications apps like Zoom, Slack, Hangouts, FB messenger, etc
? Project management software (Trello, Google Docs)
? Time management or time tracking software (Toggle)

Work Schedule:

This is a Part-time
Hourly rate
12 hrs max time per week
Mondays for Fridays
Time-
There will be a 3 month probation period
We honor most Filipino holidays except for All Saints and All Souls Day
Perks and benefits:TBD

Onboarding Trainings:
Training as needed will be provided that represents the brand needs. If accepted, you will be provided with training for Savvy Medical Scrubs


Virtual Assistant, Social Media and Email Marketing Manager