Virtual Medical Assistant

We seek a dedicated virtual medical assistant to handle appointment calls for our busy Ob-Gyn and Pediatric clinic in Houston.

As a virtual medical assistant, you will schedule appointments, answer phone calls, and manage patient information in our electronic medical records system.

Responsibilities:

-Answer incoming calls and schedule appointments for patients in a professional and courteous manner.
-Provide accurate and timely information to patients about our clinic's services and policies.
-Manage patient information in our electronic medical records system, including updating patient information and verifying insurance information.
-Respond to patient inquiries and concerns via phone and email.
-Communicate effectively with clinic staff, including physicians, nurses, and administrative staff

Other Duties:

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the applicant for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Requirements:

-At least 1 year of experience in a medical office setting, preferably in an Ob-Gyn and Pediatrics clinic
-Excellent communication skills, both verbal and written English
-Ability to multitask and prioritize tasks in a fast-paced environment
-Proficiency with electronic medical record systems and basic computer skills
-Must be willing to work during US Central Time.
-Internet speed: at least 10 MBPS (upload/download)
-Operating System: Windows

To consider your application, please follow the instructions below:

1. Submit your resume by sharing a link to the file stored in a cloud-based platform such as Google Drive or Dropbox. Please ensure that the link provided allows our hiring team to access the document directly.

2. Please answer ALL pre-screening questions:
-What aspects of remote work do you find most challenging, and how do you cope with them?
-What are your expectations for your role in this position, and how do you see yourself contributing to our Women's Health and Pediatric Clinic?
-Are you looking for a long-term position with our company? If so, why?