VIRTUAL ASSISTANT (Healthcare)

Yugorithm is looking for a Virtual Assistant to join our growing team!

100% Work From Home

Hours: 40 hrs/week | Eastern Standard Time | Mon-Fri 9:00 AM-6:00 PM EST (can be scheduled to cover weekends-total is still 40 hrs per week)


WHAT YOU WILL DO

Provide assistance to clinics, referring doctors, attorneys, insurance companies and patients or responsible parties with general queries
Make outbound calls to patients, referrals, and sales as needed
Utilize resources to troubleshoot and resolve patient issues
Administrative tasks
Data Entry
Bookkeeping

WHAT WE EXPECT OF YOU (Skills and Qualifications)

Minimum 3+ years of experience as a virtual assistant in the healthcare industry/BPO Healthcare accounts
Solid experience in cold calling
Has basic knowledge of medical devices
Excellent written and verbal communication skills | High English Proficiency
A high attention to detail due to the volume of contacts across platforms
Strong Interpersonal Skills with the ability to communicate effectively and professionally with patients, teammates, healthcare professionals, and sales team
Consistently meet and attain required Key Performance Indicators (KPIs)
Outstanding customer service skills with the ability to resolve patient concerns
Proficient with MS Office and the ability to navigate multiple platforms
Ability to adapt quickly and learn Company's services provided to the customers

At Yugorithm, we aim to connect with virtual assistants who are excellent communicators and can work alongside business owners-- making their business easier by having someone ready to expedite high-quality detailed work.

To apply for this role, please STRICTLY follow the instructions below:

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Job post CODE: YG880006