Real Estate Client Care Assistant

**ALL APPLICATIONS MUST HAVE A VIDEO FILE where you tell me a little bit about yourself and your real estate experience.

The client care assistant prospects for new clients, cultivate client relationships, sets
client appointments, and manages all leads within the contact management database. Calls
are made each day to reach potential clients, obtain the necessary information to qualify
them for an appointment, and schedule meetings with the listing and/or buyer specialist

Required Skills
Past real estate experience required
Effective written and verbal communication
Excellent phone skills- strong closer to set appointments
Comfortable memorizing and delivering call scripts
Excellent Customer service and listening abilities
Strong relationship-building know-how
Highly-organized and detail-oriented
Punctual
Able to meet and exceed goals
Must be proficient with computers and be able to effectively work with spreadsheets and
client management software

Responsibilities
Work a scheduled 40 to 50 hour week
Prospect for new clients calling on:
Expireds/FSBOs
Buyers
Sphere of Influence
Past Clients / Database
Just Listed / Just Sold
Open Houses

Requirements
- Strong, reliable internet connection
- Follow-up Boss experience is a plus
-dedicated workspace free of background noise and distractions

Call past clients for referrals
Practice call scripts at least 3 hours per week
Conduct 10 to 20 hours of lead follow-up per week
Manage contact database system.
Attend training/coaching sessions and establish daily role-play partners.
Track weekly goals to measure lead conversion ratio and meet performance benchmarks