full time remote CSR

Looking for work? join the many customer service reps that currently work with us, Work from the comfort of your home! We are looking for customer service reps with a passion to provide amazing customer service..
Full-Time hours
Customer Service
Position Available now


Responsibilities
* Manage incoming calls
* Identify and assess customers’ needs to achieve satisfaction
* Build sustainable relationships and trust with customer accounts through open and interactive communication
* Provide accurate, valid and complete information by using the right methods/tools
* Meet personal/customer service team sales targets and call handling quotas
* Keep records of customer interactions, process customer accounts
* Follow communication procedures, guidelines and policies
* Take the extra mile to engage customers


Skills
* Proven customer support experience or experience as a client service representative
* Strong phone contact handling skills and active listening
* Customer orientation and ability to adapt/respond to different types of characters
* Excellent communication and presentation skills
* Ability to multi-task, prioritize, and manage time effectively


Job Type: Full-time