Real Estate Admin Virtual Assistant and Customer Tech Support

We are a US-based real estate company working in 27 states looking for a virtual assistant to work with our office staff and real estate agents to provide support by email and phone, assist with onboarding, and help with other administrative tasks.

Tasks include:
- Answering support tickets in a timely manner, working with people across the company to get timely answers
- Onboarding and offboarding real estate agents within our systems
- Providing technical support via phone and Zoom screen sharing
- Maintaining & Creating various spreadsheets via Google Sheets and Microsoft Excel
- Updating Slides on Google Slides
- Light video editing using WeVideo
- Posting on the company intranet according to manager specification
- Creating Google Forms and Jotforms to collect information
- Contract management and filing
- Assistance with event coordination
- Any other tasks necessary

Important Skills:
- Problem solving
- General technical knowledge & technical support knowledge
- Spreadsheets: Google Sheets and Microsoft Excel
- Customer service
- Administrative work
- Familiarity with how to read and understand contracts

Requirements to work:
- Primary internet connection at over 25 Mbps and secondary internet connection at over 5 Mbps
- Quiet working environment with possibility of turning on video and virtual background
- Computer and backup computer
- Multiple screens, headset preferred
- Availability 10a - 6:30p central time with 30 min break

To apply please send:
- Resume
- Voice Sample
- Screenshots of internet speed