Customer Service Representative

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TYPE OF WORK

Full Time

SALARY

Php 25,000

ID PROOF

50

DATE POSTED

Aug 09, 2022

JOB OVERVIEW

Skills play a vital role in a workforce but We believe that hiring character over skill is the basic foundation for building a smart, efficient, passionate, driven, and impactful workforce.

AT MERIDIAN, WE FOCUS ON PEOPLE OVER PROFITS

Job description:

-Interviewing prospective clients by phone and email to become familiar with their cases.
-Conducting basic research to investigate whether prospective clients' claims have merit.
-Evaluating prospective clients' claims to determine whether they're in line with the areas of practice and experience of the firm.
-Scheduling initial consultation appointments with attorneys for promising potential candidates
-Onboarding new clients by filling out necessary paperwork and putting together initial case files.
-Entering client information into computer systems.
-Networking with the law firms in other areas of specialty to grow referrals.
-Performing administrative support tasks as assigned.

Qualification

-Our flexible work model, provides a healthy, safe, and open work culture that empowers our TeamMates.!
-Excellent English communication skills - both written and verbal
-Must have an excellent command of the English language, with a neutral or American accent
-At least 1 year of solid Outbound Sales experience
-At least 2 years of continuous Customer Service experience
-Strong customer service skills
-Strong administrative skills - Accurate typing & spelling are essential to this role.
-Data Entry Experience
-Should have no attendance issues

SKILL SUMMARY
Office & Admin (Virtual Assistant)
Email Management
Customer Service & Admin Support
Customer Support
Professional Services
Legal Services
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