Experienced & Smart Phone Customer Service VA

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TYPE OF WORK

Full Time

SALARY

640 USD per month

ID PROOF

50

DATE POSTED

Sep 13, 2022

JOB OVERVIEW

This is an opportunity to work for a small family owned American company.

We are looking for a long-term Virtual Assistant for Phone Customer Service. This work will be done during USA working hours of 10am to 6pm central time. During our busy season, you must be willing to work a schedule that may include weekends. (but still 40 hours per week total) This job will not require overtime.

This jobs involves complex and difficult tasks. Entry level or beginner VAs should not apply.

You must be smart to follow our detailed responses and processes. We will notice problems very quickly and not hesitate to part ways with those who do not perform well. However, those that perform well will be well respected and rewarded.

You must be smart to get this job done well!

To be considered for this job, you must submit a voice recording from Upgrade to see actual info telling us about yourself, your computer setup, and the weather.
Applications without this recording will NOT be considered.

During slower times when there are not many phone calls, you may work with data entry work and other general VA tasks.

Responsibilities include:
Answering Phone Calls
Online customer chat
Data validation
Shopify data entry

Required Qualifications
Detail oriented **this is the top qualification**
Proficient in Google Sheets and/or Excel.
Good telephone speaking voice

Pay for this job will be 2x monthly on the 1st and 15th of each month via Upgrade to see actual info.

SKILL SUMMARY
Customer Service & Admin Support
Phone Support
Office & Admin (Virtual Assistant)
Data Entry
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