Social Media Account Manager

We are a complete digital marketing agency and we are hiring a talented Social Media Manager professional to join our Upgrade to see actual info this role your main responsibility is Client Relations and providing each client exceptional service going above and beyond to ensure their experience is positive.

Responsibilities
• Oversee day-to-day management of campaigns and ensure brand consistency
• Facilitate scaling brand and company awareness through various social media channels
• Work with brand to create and implement social media strategies, all social campaigns 30 days in advance and schedule accordingly
• Ensure brand consistency in copy through tone, voice and terminology
• Supervise all aspects of social media interaction between clients and the company, ensuring a positive client service experience
• Create actionable plans to both grow and maintain followers through popular social media platforms such as Twitter, Facebook, Pinterest, YouTube and LinkedIn for all clients
• Creating and designing an easy-to-read monthly report for Social Campaigns, ensure progress on all platforms by using analytical tools
• Maintain monthly audits for all clients on all platforms and delegate all edits to each teaUpgrade to see actual infomber
• Work closely with the Director to ensure client relations and on-boarding transitions are seamless
• Coordinate with Lead Gen and Web Development Teams ensuring all campaigns are clearly communicated and goals are set and reached across all departments for all clients
• Give our clients the best experience, they are our WHY!

Qualifications
• 3 years of social media management experience
• Professional certification in Google Analytics strongly preferred
• Proficient using multi-social posting programs such as Hootsuite and HubSpot
• Strong computer skills using Microsoft Office and Adobe Suites
• General knowledge of Search Engine Optimization and internet ranking for web content
• Relevant experience determining a target audience and how to cater unique marketing campaigns to capture their attention
• Strong understanding of marketing strategy and how to effortlessly utilize these concepts throughout various forms of outreach