E-Commerce Management

LOOKING FOR AN EXPERIENCED VA IN E-COMMERCE (Any Platform)
Please do not try to send a message if you don't have a minimum of 2 years experience, it will not be entertained.
**this is to not waste your time or ours, not being mean!! :) **



My interpretation of what the expectations of an eCommerce Manager looks like in my mind —



What Is an eCommerce Manager?
An eCommerce manager is heavily involved with the business’s website, especially the marketing, advertising, and content elements.

They develop and carry out online marketing plans. They also watch over your business’s website and possibly run the entire thing. They collaborate with others as-needed—especially web developers and possibly clients.

How much responsibility an eCommerce manager has is going to depend on the business they’re working for, but these are the basic things one can offer your business.

What Are Some eCommerce Manager Job Responsibilities?
Any eCommerce manager you hire should be flexible and able to keep up with market trends and shifts.

Part of this is knowing how to conduct market research, and then being able to do adapt your current way of working to fit the latest trend.

Market Research
Knowing how to conduct market research is a skill you probably picked up when starting your Upgrade to see actual info’s simply being able to look into what your target audience or persona is to check the validity of your product and/or service.

The goal of your product is to fulfill a need in the market. That’s how you know that it’s going to do well.

Web Design
Now, the manager you hire shouldn’t need to be a coding expert (that’s a different job), but some insight into website design is enough to keep your business’s website Upgrade to see actual info also helps with content layouts and planning. eCommerce comes with jargon, and if any potential new hire doesn’t understand it, they may not be the best fit for your company.

Presenting Project Designs
While an eCommerce manager may not work on project or concept designs all on their own, they’re probably going to be the ones to present them to you or your team.

There are a few things an eCommerce manager should target in these presentations:

Project goal
Outcomes, objectives, and/or deliverables
Risks, constraints, and assumptions
Budget
Approval and monitoring processes
Project design documents
A good way to know whether or not a potential new hire already knows these things should be included is simply by asking in the interview. (Keep reading for a list of interview questions.)

Overseeing Your eCommerce Department
No matter how big your business is, the second you hire an eCommerce manager or hand off the responsibility of that part of your business to someone else, you have an eCommerce department.

Whether there are other people within that department is going to depend on your business, but they are still responsible for its oversight.

Must-Have eCommerce Manager Skills
Like any job position, an eCommerce manager is going to need a certain skill set. A number of these skills are going to fall directly into the job responsibilities we just talked about.

Identifying these skills in your potential eCommerce manager is going to help you dUpgrade to see actual info if they’re a fit for the position.

1. Knowledge of eCommerce Platforms
An eCommerce manager must know the ins and outs of eCommerce platforms. Whether that is Shopify, 3dcart, Magento, or Square space.


2. Selling on Marketplaces
The eCommerce manager should also understand selling on marketplaces. This can include anything from Amazon, eBay, or even Etsy.

These platforms are either the only ones you sell on or are something you use as a supplement to your Upgrade to see actual info matter the case, if an eCommerce manager doesn’t know the basics of selling things online… that defeats the purpose of their job title.

You have specific goals for your company, and you should hire someone that will help you reach them. (expectations)

3. Marketing
Bundled together, marketing includes everything from content strategy to advertising on social media.

Having familiarity with search engine optimization (SEO) is a must-have. Other things depend on what your business uses to advertise, but Google Ads, Facebook Ads, and even Instagram, Amazon, LinkedIn, TikTok, or Twitter ads are all huge marketing hubs to take into consideration

4. Analytics and Conversion Rate Optimization
There’s an entire screening process you can go through to hire a conversion rate optimizer, but the eCommerce manager you hire should be able to do this themselves.

Conversion rates and analytics are crucial to knowing whether your advertisements or social media posts are gaining the results you want.

If an eCommerce manager doesn’t have the ability to read and translate these numbers over to you, then your business has already failed. On the other side, they have to know how to optimize these numbers so your business can reach its goals on all sides of the spectrum. (MAIN FOCUS I NEED FOR THIS ENTIRE BUSINESS, IF THIS IS YOU, PLEASE APPLY TODAY :)